Senior IT Operations Specialist – Database Management Solutions

Responsibilities:

• Provide daily operational support for Oracle databases and ETL solutions, including monitoring and troubleshooting
• Accept, analyze and resolve support tickets related to database and ETL operations
• Monitor system performance, database health and ETL job execution to ensure stable business process flows
• Perform proactive system health checks and preventive maintenance activities
• Manage incident response and coordinate with relevant teams during critical production issues
• Investigate and troubleshoot complex issues in pre-production and production environments, including parallel production setups
• Perform root cause analysis and contribute to structured problem management processes
• Analyze Oracle logs, ETL job logs and system alerts using monitoring tools
• Document solutions and maintain knowledge base articles for recurring operational issues
• Execute database and ETL deployments in accordance with ITIL-based processes
• Coordinate release activities across multiple environments, including Pre-Production and Production
• Manage deployment schedules and communicate release activities with business stakeholders
• Perform post-deployment verification and execute rollback procedures when necessary
• Work closely with developers, analysts and business stakeholders to ensure smooth operational delivery
• Maintain clear and timely communication regarding incidents, resolutions and operational improvements

Requirements:

• ITIL Foundation certification
• 5+ years of hands-on experience in Oracle database and ETL operations and support
• Strong expertise in Oracle architecture, database administration and performance optimization
• Experience writing and optimizing SQL queries
• Experience working with Linux environments and infrastructure management
• Familiarity with DevOps tooling, such as Jenkins, Git and database change management tools (e.g. Liquibase, Flyway)
• Solid programming skills in Python, Java or C#
• Experience with monitoring and alerting tools (e.g. Splunk)
• Strong troubleshooting, analytical and communication skills

Nice to have:

• Experience working with financial services or banking systems
• Experience leveraging AI-powered development tools, such as GitHub Copilot, to improve operational workflows

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant
• Employee referral program