Doc Support Intermed Analyst

Stanowisko: Doc Support Intermed Analyst

Miejsce pracy: Warszawa

Data dodania: 25.05.2021

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Doc Support Intermed Analyst


  • Provide operational support and assist with other projects as needed
  • Manages the document exception queues on a daily basis
  • Monitor all incoming workload to ensure appropriate coverage is provided to effectively manage volumes and avoid backlogs or delays
  • Ensure that controls and compliance are well understood and executed
  • Acquire detailed knowledge of specific, relevant documentation pertaining to each Line of Business (LoB)
  • Serves as escalation point for documents that are for further review, identification and research
  • Responsible for assisting with client implementation activities, improving processes to meet client needs and maintaining client satisfaction by responding to issues in a timely manner
  • Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the Operations group
  • Utilizes advanced communication, interpersonal and diplomacy skills to interact with colleagues, management and internal/external clients, in order to exchange potentially complex/sensitive information in a concise and logical way, while being sensitive to audience diversity
  • Ensure that applicable service level agreement deadlines are met for the incoming volumes and requirements of the team
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency


  • Demonstrated experience of clearly translating / articulating and documenting business requirements
  • Ability to review and quickly interpret unfamiliar data; background in data management preferable
  • Experience of working within a shared services function with a diverse client base
  • Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
  • Proven ability to interpret, anticipate and implement change
  • Solid organizational skills including strong attention to detail and the ability to multi-task effectively
  • Excellent communication, interpersonal and relationship building skills
  • Willingness to own an issue and bring it to completion
  • Good knowledge of MS Office Suite, including strong proficiency in Excel and PowerPoint


  • Private medical care
  • Various forms of employment
  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • Competitive salary adequate to experience and skills

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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