CRM Domain Architect

Responsibilities:

• Design and documentation of changes in software systems from the CRM area according to business requirements
• Creation and maintenance of architectural documentation of the CRM domain, including the infrastructure, application and business layer
• Supporting other departments and projects in matters related to architecture and technology
• Supervising the consistency of everyday IT activity with a long-term strategy
• Co-creation and control of the implementation of principles and recommendations concerning the development of architecture
• Cooperation with the developer teams and vendors to bring business value

Requirements:

• At least 8 years of experience in the development, implementation and/or architecture of IT systems
• Experience with Microsoft CRM 365 system
• Strong CRM background and expertise. Good knowledge of full customer relationship process including customer management, marketing automation, agreements, sales plans, customer segmentation, etc.
• Working knowledge of software and IT infrastructure technologies, including issues such as web applications, databases, system integration, security and cloud solutions
• Good understanding of cloud-native architecture including Kubernetes, Docker and microservice architecture
• Ability to model IT systems and business processes in notations like UML, BPMN or ArchiMate
• Fluency both in spoken and written English

Offer:

• Language courses
• Life insurance
• Various forms of employment