Client Fulfilment & Forms Center Officer

Stanowisko: Client Fulfilment & Forms Center Officer

Miejsce pracy: Warszawa

Data dodania: 13.05.2021

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Client Fulfilment & Forms Center Officer


  • Working with the Business Requestor to understand background and context of what is to be sent
  • Review delivered forms, mailing content and recipients’ criteria
  • Making sure all required approvals are in place
  • Working with Marketing on the look and feel for every channel (post and digital)
  • Proposes delivery channels for the best client experience
  • Submission of the package to the Digital Comms Operations Team
  • Proactively addressing any deficiencies with Front Office representatives e.g. bounced backs, data gaps etc.
  • Manage Digital Communications Calendar and Tracker
  • Work closely and proactively with business stakeholders of known upcoming communications
  • Solicit and act on clients’ and Front Office feedback; encourage staff from all areas of Business, Product, O&T, and Control functions to share ideas on how we can improve our processes and simplify the platform to be client centric
  • Ensure simplification and innovation does not compromise the control environment
  • Responsible for regular updates to and of electronic client documents in our central repository


  • The successful candidate should have a broad range of product knowledge and applicants should be numerate, computer literate with the ability to understand new systems quickly
  • Experience working with all levels of the organization
  • Fluency in spoken and written English, other languages an advantage
  • Ability to cope with ambiguity & change – high adaptability
  • Team player
  • Ability to challenge status quo and continuously optimize processes and tasks in own area of responsibility
  • Strong communication skills
  • Pro-active, shows initiative and self-driven
  • Knowledge/experience of Banking and Wealth Management products and services would be beneficial
  • Degree educated, preferably in a Business Management or Marketing discipline, however exceptional candidates with other qualifications will be considered


  • Contract of employment or B2B
  • Medical care
  • Constant support of dedicated consultant
  • Salary adequate to experience and skills
  • Opportunity to expand professional competencies

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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