User Researcher

Responsibilities:

• Leading a range of end-to-end user research activities; from selecting and designing the appropriate research method / format through to facilitation and analysis
• Managing and influencing stakeholders within a large organisation
• Current and thorough knowledge of accessibility standards and best practices
• Leading requirements-gathering and planning workshops with stakeholders and users
• Working closely with product owner, UX Designer and Engineer to understand the product pipeline and to proactively identify testing opportunities within the cycle of iteration / agile development
• Presenting of insights to a wide range of stakeholders at all levels
• User profiling and scenario generation
• To work closely the exams technical development team, developers, external consultants, Product Team and users to inform design solutions from inception through to build and launch
• To employ a range of tools, techniques and methodologies to gather research requirements and conduct research activities which directly influence the direction and iteration of new products and transactional systems
• To ensure user research is an accessible and well understood part of the process; demonstrating value of user-centred thinking to a range of stakeholders and ensuring their participation in the process
• To apply both qualitative and quantitative user research methods, conduct thorough analyse and provide clear presentation of insights to ensure our design solutions are rooted in evidence and based on user needs and behavioural patterns
• To ensure both our research methods are inclusive and give clear consideration to users with different types of access needs

Requirements:

• Substantial experience in a User Experience design role, from product concept through to build
• Understanding of the theory and benefits of a variety of user research methodologies
• Experience working closely and collaboratively as part of a team designing interfaces for a range of devices, including mobile
• Experience embedding user research and testing cycles into an agile, iterative design and build process for large, complex companies or organisations, from concept through to build
• Experience working within commercial industry, exams or education-based products would be ideal
• Experience of sketching, design and annotation of wireframes and prototypes, using tools such as Axure/Sketch to support teams in translating insights into design solutions
• Experienced in Agile methodology

Offer:

• Work in a team where a good atmosphere and team spirit is one of greatest values
• Work in an international environment
• Trainings & Learning opportunities
• Constant support of dedicated consultant
• Team-building events organised by DCG
• Employee referral program