Operational Risk Senior Officer

Responsibilities:

• Lead the implementation and governance of operational risk frameworks, policies, and tools to effectively identify, assess, and mitigate risk
• Proactively assess risks, challenge historical norms, and drive corrective actions by identifying and addressing root causes of operational failures
• Provide oversight and governance for areas such as technology risk, cyber risk, and third-party risk management
• Conduct deep-dive analyses of control failures and lead root cause investigations to implement long-term solutions
• Manage performance indicators (KPI/KRI), issue tracking, and corrective action plans
• Handle escalated issues from vendors or internal teams, ensuring timely resolution and minimal business disruption
• Utilize a wide range of data and performance management tools to analyze risk exposure and strengthen control environments
• Monitor third-party performance, ensuring compliance, service levels, and risk mitigation across the extended supply chain
• Act as a key liaison between internal stakeholders, vendors, and Lines of Defense to align risk mitigation strategies with evolving business needs
• Ensure all activities are executed with strong consideration for regulatory compliance, company policies, and ethical standards

Requirements:

• Minimum 10 years of experience in operational risk, controls, or a related function
• Strong communication and influencing skills, capable of interacting effectively at all organizational levels and with external partners
• Proven ability to manage relationships, resolve conflict diplomatically, and guide teams through complex issues
• Deep understanding of operational risk frameworks, control testing, and risk governance
• Experience with Internal Audit and/or a strong ability to challenge control effectiveness and design is highly preferred
• Strong analytical mindset and attention to detail, with proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Very good command of English (oral and written)

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant
• Employee referral program