Technical Delivery Manager

Stanowisko: Technical Delivery Manager

Miejsce pracy: Warszawa

Data dodania: 30.08.2021

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Technical Delivery Manager

Responsibilities:

  • To act as an influencer and advocate for collaborating with key stakeholders and IT Management
  • To be a key point of contact for enquiries related to SharePoint Online, MS Teams, Groups and OneDrive
  • To resolve related incidents assigned to the Knowledge, Content and Collaboration Service Line via Service-Now
  • To monitor service delivery against service level agreements and maintain records of relevant information
  • To ensure that incidents are assigned to the relevant resolver groups and monitor them to ensure they are being resolved within the SLA, and to work with GSD to ensure that incidents are being dealt with correctly
  • To analyze service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
  • To support the Project rolling out labels on SharePoint online, MS Teams, Groups, OneDrive and Outlook. This will involve testing and post rollout trouble shooting with users
  • To support the migration of data from network drives to SharePoint Online using Sharegate
  • To understand and exploit the full capabilities of SharePoint Online and O365 and provide consultancy to the business as required
  • To capture business requirements from departments and regions for the use of SharePoint Online and O365 Collaboration tools
  • To develop solutions using their expert knowledge and the capabilities of SharePoint Online, and O365 platform
  • Training and support for users
  • To work with Regional Collaboration Managers and UK site owners to prepare users to adopt SharePoint Online and O365 solutions

Requirements:

  • Extensive experience, in large complex international organisation
  • Experience in SharePoint site administration
  • Experience in support and consultancy around best practice use of SharePoint Online and M365, MS Teams and Groups
  • Expert knowledge of SharePoint Online, External Collaboration and M365
  • Expert knowledge of security and permissions within SPO, MS Teams, Groups and M365
  • Experience in information governance
  • Trouble shooting and fixing of SharePoint related issues
  • Management of a network of site owners
  • Experience of enabling sensitivity labels across M365
  • Experience of migrating from network drives to SharePoint
  • Fluent English
  • MCSA/MCSE specialisation in O365, SPO
  • Prince 2 Foundation/Practitioner
  • ITIL V3 Foundation/Expert Level

Offer:

  • Private medical care
  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • Competitive salary adequate to experience and skills

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

Obserwuj nas: