Doc Support Analyst

Stanowisko: Doc Support Analyst

Miejsce pracy: Warszawa

Data dodania: 25.05.2021

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Doc Support Analyst


  • Analyze and perform daily review and remediation of "Pending Review" queue
  • Provide operational support (BAU) to Provider Groups and assist with other projects as needed
  • Provide samples data sets to train new L4 taxonomies and to further train the existing AI model for the auto-classification of the documents in the system
  • Coordinate & perform quality control, checks and reviews operation procedures
  • Create and maintain procedure manuals for the team and provide training (where needed) as a result of QA checks
  • Ensure that applicable service level agreement deadlines are met for the incoming volumes and requirements of the team
  • Recommend procedural changes or improvements to management, as deemed appropriate
  • Involved in key projects for the team
  • Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency


  • Demonstrated experience of clearly translating / articulating and documenting business requirements
  • Ability to review and quickly interpret unfamiliar data; background in data management
  • Experience of working within a shared services function with a diverse client base
  • Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
  • Proven ability to interpret, anticipate and implement change
  • Solid organizational skills including strong attention to detail and the ability to multi-task effectively
  • Excellent communication, interpersonal and relationship building skills
  • Willingness to own an issue and bring it to completion
  • Good knowledge of MS Office Suite, including strong proficiency in Excel and PowerPoint
  • Execution focused, overcomes obstacles and minimizes bureaucracy


  • Private medical care
  • Various forms of employment
  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • Competitive salary adequate to experience and skills

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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