Client Onboarding Analyst

Stanowisko: Client Onboarding Analyst

Miejsce pracy: Warszawa

Data dodania: 05.01.2022

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Client Onboarding Analyst

Responsibilities:

  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all controls functions
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Consistent delivery of high quality service to internal stakeholder through meeting
  • Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices
  • Establishes and maintains close working relationship within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner
  • Embarks on continuous on the job training for end to end product knowledge
  • Understands client requirements and implement them correctly
  • Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients
  • Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the business, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 0-2 years of experience in controls roles, custody and related products preferred
  • Proficient in Microsoft Office Applications
  • Proficient in handling urgent and escalation cases and manage client and internal team expectations
  • Very good command of English (oral and written)
  • Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
  • Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
  • Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile

Offer:

  • Private medical care
  • Trainings & Learning opportunities
  • Various forms of employment
  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • Competitive salary adequate to experience and skills

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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