Administrator / Application support

Stanowisko: Administrator / Application support

Miejsce pracy: Warszawa - 100% remote

Data dodania: 30.08.2022

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Administrator / Application support

Responsibilities:

  • Supports delivery of day-to-day support, ongoing management, and maintenance of system and data integrity for our global CRM system (Salesforce)
  • Supports the operational delivery of custom developments and integrations
  • Supports the B2B/G and B2C Data model and enhancements to ensure CRM systems data is accurate and governed
  • Ensures that service delivery meets agreed service levels
  • Supports operational methods, procedures and facilities in assigned area of responsibility
  • Identifies service delivery problems
  • Supports appropriate action to anticipate, investigate, resolve and document problems in systems and services
  • Supports the implementation of agreed remedies and preventative measures
  • Supports the assessment, analysis, development, documentation and implementation of changes based on requests for change

 

Requirements:

  • Should have supported multiple Salesforce CRM releases.
  • Experience in development of and support for Salesforce Service and Sales Cloud modules.
  • Familiarity with Salesforce’s technical stack (SOQL, APIs, Custom Objects, APEX, LWC etc.)
  • Experience with Power BI, R Studio (text and sentiment analysis), Event Monitoring (Tableau CRM, Einstein Analytics)
  • Experience with Monitoring, Automated Testing, Chat Bots, Omni Channel and Code scan tools such as Apex PMD, Checkmarx, Sonarqube etc.
  • Knowledge of release management via DevOps tool (Flosum/ Copado)
  • Familiarity with ServiceNow Administration
  • Written and verbal proficiency in English

 

Offer:

  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • An international working environment, atmosphere that stimulates development
  • Ability to work 100% remotely
  • Flexible working hours
  • Employee referral program

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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