2nd Level IT Support

Stanowisko: 2nd Level IT Support

Miejsce pracy: Gdańsk, Gdynia

Data dodania: 24.02.2023

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

2nd Level IT Support


  • Analysing, reproducing and solving Incidents (Incident Management)
  • Working with Problem tickets (Problem Management)
  • Developing and improving monitoring and tooling.
  • Identifying opportunities for automation (and developing new solutions)
  • Participating in Knowledge Transfer sessions
  • Contributing to Knowledge Data Base and sharing knowledge within the team



  • Good command of SQL language
  • Minimum 2 year of commercial experience in IT industry (IT Operations or Development)
  • English language on the professional level
  • Excellent troubleshooting skills
  • Experience in 2nd line IT support team
  • Knowledge of Temenos T24 system including AA module and DES,
  • Experience with Docker/Kubernetes technologies
  • Knowledge of Kafka and/or MQ
  • Knowledge of Oracle XMLType
  • Experience with Weblogic
  • Banking experience
  • Knowledge of Splunk, AppDynamics, Grafana
  • ITIL Foundation certificate
  • Willing to explore new technologies and platforms
  • Fast-learner and eager to deep-dive when finding some issue
  • Solution oriented with a can-do approach when dealing with challenges
  • Excellent troubleshooting skills



  • Private medical care
  • Co-financing for the sport card
  • Trainings & Learning opportunities
  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • Employee referral program

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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